Remote Services

Here at Rapid PC Rescue we can assist you remotely and show you the problems as you watch. We will never access your personal files or emails, unless you ask us to. Remote Pc Support is fast, cost effective and available to all (Assuming you have a working internet connection, remote support is available to you anywhere in the world). All communications between us are encrypted and all sessions are initiated by and completely under your control, you can terminate a remote session at any time. We can’t access your computer without your express permission.

It costs only £25 to have your problem fixed

GBP – British pound £
USD – United States dollar $
EUR – Euro
CAD – Canadian dollar $
CZK – Czech koruna
GBP – British pound £

What we can do for you remotely

  • Clean your pc of viruses and spyware
  • Identify and eliminate spyware applications
  • Setup email accounts, printers and other peripherals
  • Install and/or uninstall software
  • Perform backup
  • Tune up and troubleshoot your pc
  • Solve windows errors and computer glitches
  • Teach you the best way to maintain your computer
  • Tuition for all ages + video of your private session available to download (free of charge)
  • We can provide assistance in English, Slovak and Czech
  • General pc advice and much more

What are Remote support limitations

There are some issues that we are not able to fix remotely and an onsite visit would be necessary, for example:
Network/Internet connection problems (this service relies on a working internet connection), Hardware problems e.g. router, memory, Hard Drive or other problems that cause your machine not to start-up or affect its internet connection (also in most cases we can usually help you diagnose a hardware issue)

Please don’t hesitate to contact us even if you are unsure what your problem is, we are always happy to help.

No contract, No Payment Up Front, No monthly fees. Just a one off payment of £25 once we have fixed your computer.