Our Team

Welcome!
We’re Andy and Katarina, the passionate duo behind Rapid PC Rescue. Since 2008, we’ve been your local tech specialists in Burnley, offering comprehensive IT services with a personal touch. From troubleshooting to tutoring, we’re all about bringing clarity and solutions to the tech world.
What started as a shared fascination for all things connected has grown into a thriving mission to demystify technology for everyone. With years of experience and a knack for friendly, expert advice, we’ve built a community of satisfied clients right here in the heart of North West England.

OUR VALUES

We begin every interaction by listening, ensuring no hasty conclusions are drawn.

Your budget is top of mind, aiming to achieve the best with what's available.

We prioritise your satisfaction above all, adhering to a 'No Fix No Fee' policy.

In the ever-evolving world, we're committed to learning, adapting, and progressing.

We maintain honesty and transparency in all dealings, ensuring you receive the best advice.
Reviews
Trustindex verifies that the original source of the review is Google. An excellent service from start to finish he went above and beyond I would highly recommend 👌Posted onTrustindex verifies that the original source of the review is Google. Andy was really helpful and resolved our issue requiring dated equipment! We are very grateful and would have no hesitation in recommending to anyone needing support with computer related equipment.Posted onTrustindex verifies that the original source of the review is Google. Very helpful service, got my PC up n running in no time and had some very useful tips for beginners. Will definitely use again if I run into any issues!Posted onTrustindex verifies that the original source of the review is Google. Took my laptop to Andrew midweek and told him my problems with my gaming laptop. Within the end of the week he finished it with a superb job. He also updated me everyday on everything what was going on. Andrew you are a hero and a great man. Thank youPosted onTrustindex verifies that the original source of the review is Google. Great service from Andy on the phone. Dropped off my PC before work and was done before I even finished. Katka (Andy's partner, I believe) put my new parts in and all looks stunning and works perfect. Will go here again if needed Thank you guysPosted onTrustindex verifies that the original source of the review is Google. Excellent service from Andy, sorted my laptop straight away and even delivered it back to me as I was busy with work. His price was very reasonable and will definitely recommend and use him again if needed 👍Posted onTrustindex verifies that the original source of the review is Google. I concur with all the comments already posted. Andy was patient & very responsive to me as a person who is not very tech aware & restored my faith in honest, reliable service, both advisory & technically. I would recommend him to anyone who needs this kind of service. I certainly will deal with them again.Posted onTrustindex verifies that the original source of the review is Google. excellent from start to finish! brought my gaming pc to Andy with a multitude of issues including it not loading on the monitor, not updating, not doing graphics update etc which made it unusable! after talking to Andy i felt reassured that he could fix it and we would do it a cost effective way which i really appreciated! he fixed it within a day and that included ordering a part for it! Andy also kept me updated throughout the process. 100000% would recommend and will use him for all future repairs! he also gave it a well good clean! 10/10! Thank you!Posted onTrustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️ Outstanding Service – Highly Recommended! I cannot praise Rapid PC Rescue enough! When my D: drive failed, I was devastated, thinking I’d lost everything and faced a long, expensive repair process. But Rapid PC Rescue turned what could have been a nightmare into a dream experience. Within just 48 hours—and it would have been 24 if I’d spotted their text telling me my PC was ready (I just didn’t expect it to be that fast!)—my PC was fully repaired, cleaned, and returned in pristine condition. They even went above and beyond to ensure I got the PC back on a Sunday, which is unheard of for most repair services. Their professionalism and efficiency are second to none. What’s even better is their no fix, no fee policy, which is practically unheard of these days and shows the confidence they have in their work. The service is absolutely worth every penny. Rapid PC Rescue has earned my loyalty and gratitude. If you need reliable, fast, and honest PC repairs, look no further. This team is simply the best! Mike Culshaw Owner, Thrifty Marketing SolutionsPosted onTrustindex verifies that the original source of the review is Google. Had problems with a gaming PC only 6 months old. I enjoy gaming and was pretty desperate as i knew going back to supplier would take weeks if not longer! I rung Saturday dinner time, they asked if I could bring it over as I live in Bacup. Left it with them for them to have a play with. Diagnosed the fault, ordered new parts and had it up and running again by Sunday tea time! They were really pleasant to talk to and made me feel very welcome there!! Highly recommend to anyone with computer problems and will definitely be using if any more problems arise in the future!!!
Ready to Resolve Your Tech Troubles?
Don’t let technical issues slow you down. Our team is ready to provide you with fast, effective solutions tailored to your needs. Contact us to discuss your issues and discover how we can help you get back up and running smoothly.