Our Team
Welcome!
We’re Andy and Katarina, the passionate duo behind Rapid PC Rescue. Since 2008, we’ve been your local tech specialists in Burnley, offering comprehensive IT services with a personal touch. From troubleshooting to tutoring, we’re all about bringing clarity and solutions to the tech world.
What started as a shared fascination for all things connected has grown into a thriving mission to demystify technology for everyone. With years of experience and a knack for friendly, expert advice, we’ve built a community of satisfied clients right here in the heart of North West England.
OUR VALUES
We begin every interaction by listening, ensuring no hasty conclusions are drawn.
Your budget is top of mind, aiming to achieve the best with what's available.
We prioritise your satisfaction above all, adhering to a 'No Fix No Fee' policy.
In the ever-evolving world, we're committed to learning, adapting, and progressing.
We maintain honesty and transparency in all dealings, ensuring you receive the best advice.
Reviews
THRiFTY MARKETING SOLUTIONS8 December 2024 ⭐️⭐️⭐️⭐️⭐️ Outstanding Service – Highly Recommended! I cannot praise Rapid PC Rescue enough! When my D: drive failed, I was devastated, thinking I’d lost everything and faced a long, expensive repair process. But Rapid PC Rescue turned what could have been a nightmare into a dream experience. Within just 48 hours—and it would have been 24 if I’d spotted their text telling me my PC was ready (I just didn’t expect it to be that fast!)—my PC was fully repaired, cleaned, and returned in pristine condition. They even went above and beyond to ensure I got the PC back on a Sunday, which is unheard of for most repair services. Their professionalism and efficiency are second to none. What’s even better is their no fix, no fee policy, which is practically unheard of these days and shows the confidence they have in their work. The service is absolutely worth every penny. Rapid PC Rescue has earned my loyalty and gratitude. If you need reliable, fast, and honest PC repairs, look no further. This team is simply the best! Mike Culshaw Owner, Thrifty Marketing Solutions Sam23 October 2024 Had problems with a gaming PC only 6 months old. I enjoy gaming and was pretty desperate as i knew going back to supplier would take weeks if not longer! I rung Saturday dinner time, they asked if I could bring it over as I live in Bacup. Left it with them for them to have a play with. Diagnosed the fault, ordered new parts and had it up and running again by Sunday tea time! They were really pleasant to talk to and made me feel very welcome there!! Highly recommend to anyone with computer problems and will definitely be using if any more problems arise in the future!!! Joe Fernandes19 October 2024 Called up yesterday afternoon dropped off my laptop after speaking to the guy and he sorted it out within hours great service and very friendly, definitely use again. Alan Butterworth16 October 2024 I would have been stuck without my laptop for business. Andy had it overnight and I was able to pick it up the following day with it back to full working order. Thank you Andy for your super quick and professional service daniel hudson25 June 2024 really happy with how quickly andy solved the issue with my PC, amazing customer service recommend to anyone having issues will go back to them if i have problems in the future. Jan Wood15 January 2024 Excellent service from Andy when my old laptop died. Guided me through buying a new one within my price range, transferred all my data and set up the new machine for me. All at a very reasonable cost. Highly recommended. Lyn Bradley23 November 2023 Amazing service thank you so much Wiggy G15 November 2023 Really quick service, patient and resolved same day. So grateful as use my PC for work Jane Amos8 November 2023 Rapid PC Rescue really live up to their name. Andy sorted my printer problem and gave helpful advice that I could easily understand. Highly recommended. Beverley Wilcock23 July 2023 Excellent service. Friendly and efficient. PC repaired within 24hours at the weekend. Thank you.
Ready to Resolve Your Tech Troubles?
Don’t let technical issues slow you down. Our team is ready to provide you with fast, effective solutions tailored to your needs. Contact us to discuss your issues and discover how we can help you get back up and running smoothly.