Our Team
Welcome!
We’re Andy and Katarina, the passionate duo behind Rapid PC Rescue. Since 2008, we’ve been your local tech specialists in Burnley, offering comprehensive IT services with a personal touch. From troubleshooting to tutoring, we’re all about bringing clarity and solutions to the tech world.
What started as a shared fascination for all things connected has grown into a thriving mission to demystify technology for everyone. With years of experience and a knack for friendly, expert advice, we’ve built a community of satisfied clients right here in the heart of North West England.
OUR VALUES
We begin every interaction by listening, ensuring no hasty conclusions are drawn.
Your budget is top of mind, aiming to achieve the best with what's available.
We prioritise your satisfaction above all, adhering to a 'No Fix No Fee' policy.
In the ever-evolving world, we're committed to learning, adapting, and progressing.
We maintain honesty and transparency in all dealings, ensuring you receive the best advice.
Reviews
daniel hudson25 June 2024really happy with how quickly andy solved the issue with my PC, amazing customer service recommend to anyone having issues will go back to them if i have problems in the future.Jan Wood15 January 2024Excellent service from Andy when my old laptop died. Guided me through buying a new one within my price range, transferred all my data and set up the new machine for me. All at a very reasonable cost. Highly recommended.Lyn Bradley23 November 2023Amazing service thank you so muchWiggy G15 November 2023Really quick service, patient and resolved same day. So grateful as use my PC for workJane Amos8 November 2023Rapid PC Rescue really live up to their name. Andy sorted my printer problem and gave helpful advice that I could easily understand. Highly recommended.Beverley Wilcock23 July 2023Excellent service. Friendly and efficient. PC repaired within 24hours at the weekend. Thank you.Ashleigh Faulkner6 May 2021Brilliant service great people!!!Philip Whittaker30 March 2021Thank you for an excellent efficient service will definitely use again and thanks again. Phil .YorkshireTea5 January 2021cant fault in any way, sorted the problem within a day of ringing them up initially, took the computer apart, fixed it and put it back together again, very thorough and was over the moon with the price, Will be coming here for everything from now on :) cheers buddy
Ready to Resolve Your Tech Troubles?
Don’t let technical issues slow you down. Our team is ready to provide you with fast, effective solutions tailored to your needs. Contact us to discuss your issues and discover how we can help you get back up and running smoothly.
Dear Customers,
Please be informed that from 1st of September to 4th of October, our team will not be available for home visits or in-person repairs. However, we are fully equipped to support you remotely!
If you need assistance, please contact us via phone or email, and we will do our best to resolve your issues remotely.
Thank you for your understanding and continued support.
Best regards,
Rapid PC Rescue