Our Team
Welcome!
We’re Andy and Katarina, the passionate duo behind Rapid PC Rescue. Since 2008, we’ve been your local tech specialists in Burnley, offering comprehensive IT services with a personal touch. From troubleshooting to tutoring, we’re all about bringing clarity and solutions to the tech world.
What started as a shared fascination for all things connected has grown into a thriving mission to demystify technology for everyone. With years of experience and a knack for friendly, expert advice, we’ve built a community of satisfied clients right here in the heart of North West England.
OUR VALUES
We begin every interaction by listening, ensuring no hasty conclusions are drawn.
Your budget is top of mind, aiming to achieve the best with what's available.
We prioritise your satisfaction above all, adhering to a 'No Fix No Fee' policy.
In the ever-evolving world, we're committed to learning, adapting, and progressing.
We maintain honesty and transparency in all dealings, ensuring you receive the best advice.
Reviews
Sam23 October 2024Had problems with a gaming PC only 6 months old. I enjoy gaming and was pretty desperate as i knew going back to supplier would take weeks if not longer! I rung Saturday dinner time, they asked if I could bring it over as I live in Bacup. Left it with them for them to have a play with. Diagnosed the fault, ordered new parts and had it up and running again by Sunday tea time! They were really pleasant to talk to and made me feel very welcome there!! Highly recommend to anyone with computer problems and will definitely be using if any more problems arise in the future!!!Joe Fernandes19 October 2024Called up yesterday afternoon dropped off my laptop after speaking to the guy and he sorted it out within hours great service and very friendly, definitely use again.Alan Butterworth16 October 2024I would have been stuck without my laptop for business. Andy had it overnight and I was able to pick it up the following day with it back to full working order. Thank you Andy for your super quick and professional servicedaniel hudson25 June 2024really happy with how quickly andy solved the issue with my PC, amazing customer service recommend to anyone having issues will go back to them if i have problems in the future.Jan Wood15 January 2024Excellent service from Andy when my old laptop died. Guided me through buying a new one within my price range, transferred all my data and set up the new machine for me. All at a very reasonable cost. Highly recommended.Lyn Bradley23 November 2023Amazing service thank you so muchWiggy G15 November 2023Really quick service, patient and resolved same day. So grateful as use my PC for workJane Amos8 November 2023Rapid PC Rescue really live up to their name. Andy sorted my printer problem and gave helpful advice that I could easily understand. Highly recommended.Beverley Wilcock23 July 2023Excellent service. Friendly and efficient. PC repaired within 24hours at the weekend. Thank you.
Ready to Resolve Your Tech Troubles?
Don’t let technical issues slow you down. Our team is ready to provide you with fast, effective solutions tailored to your needs. Contact us to discuss your issues and discover how we can help you get back up and running smoothly.